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Eligibility & State Authorization


SARA Complaint Process

The SARA Council has jurisdiction over SARA-approved institutions, including The University of Texas at San Antonio, in relation to non-instructional complaints. Instructional complaints, such as grade grievances, are not reviewed by the SARA Council and should not be submitted for review.

To submit a complaint to UTSA please visit this website. If a resolution is not achieved, please contact:

Jessica Acton
Program Director, Academic Quality and Workforce
Texas Higher Education Coordinating Board
P.O. Box 12788
Austin, TX 78711
512.427.6214
jessica.acton@thecb.state.tx.us
State Website www.thecb.state.tx.us

Students also have the right to contact state authorization or accrediting agency contacts for specific issues.

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