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Facilities Management

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The graduate certificate in Facility Management is designed to educate and equip facility management students with advanced knowledge and specialized skills to enhance their performance and professional qualifications.

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Online Facilities Management Graduate Certificate

This graduate certificate is 100% online and designed to develop fully-qualified facilities managers who are prepared to support and advance the facilities management profession.

Facilities management is a $1 trillion global industry with 25 million practicing facility management professionals worldwide. The UTSA online graduate certificate program will help you prepare to make an immediate impact in this growing field with global demand.

Students who complete the Facility Management graduate certificate will gain skills and knowledge in management, operations, and leadership to become a fully qualified facilities manager.

To complete the online graduate certificate program, you’ll take five courses in key areas:

  • Facilities Management Professional Trends
  • Operations and Maintenance of Built Assets
  • Project Management, Planning, and Execution
  • Business and Financial Aspects of Facilities Management
  • Facilities Management Leadership and Strategy

It typically takes approximately six months to a year to complete the Online Graduate Certificate in Facility Management’s courses.

Corporate Partners Tuition Discount
We work closely with our partners to tailor our programs to the needs of working professionals. UTSA is proud to offer a 10% tuition discount on our fully online Facilities Management program for members of APPA and IFMA.

Program Contact

Dave Riker

210-458-3220
dave.riker@utsa.edu

There is a global need for professionally trained facility managers, according to the International Facility Management Association (IFMA).

The current age of the average facility manager is 49, with 50% of the world’s facility managers expected to retire in the next five to fifteen years.

With these seasoned managers stepping down, employers need well-trained professionals from varying fields to fill these roles.

Upon program completion, you’ll be well-qualified to pursue or advance a career in a wide range of areas within facility management. In the past 12 months alone, there were more than 118,000 job postings for facilities management occupational positions in the U.S. and more than 10,000 in Texas.

The number of Facilities Management positions are projected to increase by more than 10% in the next 10 years, and by more than 18% in Texas.

Sources: IMFA Foundation, Burning Glass Analytics, Business Student

“The Bureau of Labor Statistics states that job demand for facilities managers and administrative services managers will grow by 10% by 2026. This is faster than average when compared to other occupations.”

Source: Business Student
Course Title Course Description
FM 5003: 

Facilities Management Professional Trends

Taught by Michael Noll

Course includes an in-depth analysis of the most common practices of Facility & Property Managers, including sustainability issues, environmental factors, buildings safety, leasing activities, building technologies, continuous quality improvement, and FM and real estate trends & practices.
FM 5113:

Operations and Maintenance of Built Assets

Taught by Thomas Mitchell

Course provides an in-depth discussion of FM Operations & Maintenance, including building systems, and approaches to operating and maintaining facilities, the effective development and management of facilities predictive, preventive, & corrective maintenance programs, and other aspects of FM maintenance and operations.
FM 5213:

Project Management, Planning, and Execution 

Taught by Dave Riker and Bob Rawski

Course provides in-depth discussion of facilities project management from initial project planning, estimating and scope definition, through design & construction to project closeout.  The course includes project manager roles & responsibilities, project processes & life cycles, programming, scope, design deliverables, project plans, critical path method project scheduling & control, and project oversight from start to finish.
FM 5313:

Business and Financial Aspects of Facilities Management

Taught by Belinda Dovalina

Course includes analysis, budgeting, accounting, risk management & reporting to demonstrate applications of facility financial management to prepare students to analyze & interpret financial statements to make FM decisions, and understand & apply accounting and finance principles to facility management business operations, and manage facilities financial and other high-value assets to effectively deliver facility services.
FM 5413:

Facilities Management Leadership and Excellence

Taught by Dave Riker and Thomas Mitchell

Course provides fundamental FM leadership concepts and practices from strategic facility planning, development & execution of facility services, effective leadership of the facility organization, appropriate methods of measuring and evaluating facility performance, identification of root causes of negative performance and ways to continuously improve performance with a focus on performance excellence.

Program Coordinator

Dave Riker

210-458-3220
 dave.riker@utsa.edu

Courses Taught by World-Renowned Faculty

Belinda Dovalina

Belinda Dovalina has more than 12 years of experience in facilities management business and financial services. She is currently the Director of Facilities Business and Customer Services at the University of Texas at San Antonio, where she manages a diverse team, which includes financial and business services, quality assurance, information technology, stores warehouse, customer service, and a call center known as the facilities service center. Previously, Dovalina worked 24 years at Jefferson State Bank serving as an Assistant Vice President. In this position, she managed the cost accounting and financial reporting for the institution.

Dovalina holds a master’s degree in Business Administration (MBA) and a bachelor’s degree in Accounting from the University of Texas at San Antonio. She has been a Certified Public Accountant (CPA) for more than 14 years and recently earned the distinction of becoming a Certified Educational Facilities Professional (CEFP) with APPA, formerly known as the Association of Physical Plant Administrators. Her leadership of the UTSA Office of Facilities Business and Customer Services Department was instrumental in the facilities organization receiving the 2016 “APPA Award for Excellence”, the highest honor in higher education facilities management, and the 2017 inaugural Texas APPA (TAPPA) “Stars Across Texas” Award for Facilities Management Excellence.

Thomas L. Mitchell 

Thomas L. Mitchell

Thomas Mitchell is the current senior vice president and chief operations officer for FM3IS Associates, L.L.C., and he oversees organization strategic and market development activities, as well as directs corporate business operations for independent contracted consultants who specialize in the development and delivery of service offerings in the areas of facility portfolio performance, workforce capability development and organization functionality alignment. Thomas was previously employed with the Fortune 500 strategy & technology consulting firm of Booz|Allen|Hamilton, where he provided facilities & asset management services that helped clients and colleagues develop a vision, strategies, and solutions that shaped, improved, and optimized the built environment. With over 35 years of facility and asset management experience, Thomas is committed to advancing the performance of an organization’s two most valuable assets – the workforce and the workplace – by providing solutions that increase individual competency, business sustainability, and organizational longevity.

In 1998, Mitchell joined the International Facility Management Association (IFMA) and served on the Global Board of Directors from 2005 to 2011. He became board chairman from 2009-2010 and was awarded the IFMA 2012 Chairman’s Citation and bestowed the IFMA Fellow designation in 2013. Thomas presently serves as chairman of Florida A&M University’s Facility Management Degree Program Academic Advisory Council, and as vice-chair for Professional Certifications and Partnerships on the Society of American Military Engineer’s National Facility Asset Management Committee. In addition to earning the Certified Facility Manager designation and recognition as a licensed IFMA FM course instructor, Mitchell’s list of credentials also includes a Bachelor of Science in Architectural Studies, a Master of Arts in Management, and Master of Military Operational Arts and Science degrees, as well as a Master’s Level Certificate in Facility Management.

Thomas Mitchell strives to advance facility management (FM) knowledge-sharing and industry advocacy via magazine publications, internet radio interviews, and professional presentations at industry events around the globe.

Michael D. Noll

Michael D. Noll, a licensed Texas Real Estate Broker, is the current Senior Vice President of AqueInvestment Group and is responsible for the management over one million square feet of office product. He has 25 years of experience in the development, leasing, management, and brokerage of commercial real estate.

Noll has achieved the designations of Certified Commercial Investment Member (CCIM) and Certified Property Manager (CPM) by his work in the commercial real estate community. He is a member of both organizations’ local chapters and is currently serving as the chairman of the Legislative Committee for the local IREM Chapter. Noll is also a member of San Antonio’s Independent Commercial Broker’s Association and is among the “Who’s Who in Commercial Real Estate” by the San Antonio Business Journal.

Michael D. Noll graduated in 1985 with a BBA, and in 1990 with an MBA, both from the University of Texas at San Antonio. As a member of the adjunct faculty at UTSA, he teaches courses in facilities management and property management. He is also a member of the adjunct faculty at the University of the Incarnate World where he teaches courses in finance and marketing.

Bob Rawski

Bob Rawski graduated with honors from California State Polytechnic University in Pomona with a Bachelor of Architecture degree in 1983 and is a licensed architect. Previously, Bob served as Executive Director with The University of Texas System Office of Facilities Planning and Construction (OFPC), directing a team of Regional Program Managers and Directors and a staff of 50 in the design and construction management of capital projects for his customers at 10 U.T. System institutions. Before joining OFPC, Rawski spent 10 years as a Project Architect in the private sector, primarily with institutional clients.

Over his 29-year career with OFPC, Rawski worked on all 14 U.T. campuses, serving as Project Manager, Senior Project Manager, Regional Program Manager, Director, and finally Executive Director. He oversaw the delivery of 170 capital projects, ranging in size from $10M renovations to $500M new construction projects, totaling 22.7M square feet and $7.1B in total project cost. Over that time, Rawski and his teams also managed 60 different A/E firms and 38 general contractors. Significant projects completed under his management include the first new construction, higher education based medical school in the United States in 40 years, known as the U.T. Austin Dell Medical School. Another significant project was the new U.T. System Administration headquarters in downtown Austin, Texas, where he served as both the direct manager of the project as well as the executive liaison, giving direction in the construction while also providing progress reporting in the Board Room. It consolidated several aging and space inefficient buildings into a single, state-of-the-art $142M, 640,000 square foot, 19 story high-rise building.

Rawski has been a champion of process development and process improvement. He led the development of capital planning, programming and security guidelines, and other critical processes to achieve effective and compliant capital program delivery. He also led the adoption of leading-edge best practices for capital construction. Rawski has presented information on capital project delivery best practices to the U.T. System Board of Regents, U.T. System Business Management Council, U.T. System Physical Plant Directors’ Conferences, and the Construction Owner’s Association of America. Rawski served as a member of the task force that created the U.T. System OFPC Facilities Programming Guidelines and served as the Chair of the task force that developed the U.T. System OFPC Security Planning & Design Guidelines and the U.T. System OFPC Campus Master Planning Guidelines.

Dave-Riker

Dave Riker 

Dave Riker has more than 40 years of experience in engineering, facilities management, and construction. He served as the Senior Facilities Officer (SFO) for the University of Texas at San Antonio for fourteen years, before accepting the challenge of building an online facility management graduate certificate and master’s degree program.  Before coming to UT-San Antonio, Mr. Riker served four years as the Facility Manager for Experimental Science Facilities at Los Alamos National Laboratory, New Mexico, after serving as the Los Alamos County, NM, Public Works Director for nine years. Riker also served 14 years in the United States Air Force as a Civil Engineering Officer involved in construction and maintenance at various military installations throughout the world.

Riker holds master’s degrees in Civil Engineering from the University of Colorado and in Systems Management from the University of Southern California- and a bachelor’s degree in Civil Engineering from New Mexico State University. He is a Certified Facility Manager (CFM) with the International Facility Management Association (IFMA).

Dave Riker has long been a proponent of achieving excellence in all areas of facilities management. As a result of more than ten years of sustained efforts to achieve excellence, the University of Texas at San Antonio was awarded the 2016 APPA Award for Excellence, the highest honor in higher education facilities management. In 2017, UTSA Facilities was awarded the inaugural “Stars Across Texas” Award for Facility Management Excellence from the Texas APPA (TAPPA).

In addition to meeting university certificate program requirements, applicants should also have a bachelor’s or master’s degree in engineering, architecture, sciences, business, or other facility management-related fields and disciplines. Practicing facility managers with at least two years of experience in facility management and a bachelor’s degree in other fields may also be admitted, with approval of the program coordinator. However, we also consider life-and work-related experiences, so we encourage you to apply even if you do not meet these criteria.

To maintain enrollment in the certificate program, students should maintain a 3.0-grade point average throughout tenure in the program.

Program Coordinator

Dave Riker

210-458-3220
 dave.riker@utsa.edu

 General University Requirements Must meet certificate program regulations.
 Application A completed Graduate School application, unless currently enrolled as a degree-seeking graduate student.
 Transcripts Official transcripts from all institutions attended. All international transcripts must be recorded in English or officially translated to English.
 Resume or Curriculum Vitae Not required.
 Letters of Recommendation Recommended.
 Statement of Purpose Not required.
 Test Scores Not required.
 Evaluation of Foreign Credentials All applicants including non-U.S. citizens (International), U.S. Citizens, and permanent residents who have earned university-level credit from foreign institutions are required to submit official transcripts along with an evaluation of the transcripts from Foreign Credentials Service of America.

  • An approved evaluation requires a detailed course-by-course evaluation. Summaries will not be accepted.
  • Foreign credential evaluations must be received by the application deadline for your application to be processed.
  • Foreign Credentials Service of America in Austin, TX is the only accepted evaluation agency. They can be reached at (512) 459-8429, info@foreigncredentials.org, or online.
  • If you need a request form, click on Application Information and Instructions, scroll down to item 7 and click on Printable FCSA form.
 International Applicants Must meet international graduate student admission requirements

  • IELTS: Minimum score of 6.5.
  • TOEFL: Minimum scores of 79 or 60 for Internet or paper versions, respectively.
 Other None.

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